Registration
How to register as Häagen-Dazs™ Club member?

You can register in Häagen-Dazs™ club website. Please enter your personal information and register with a valid email address. You will receive an account activation email after submitting application. Upon account activation, you will be registered successfully as Häagen-Dazs™ red card member to enjoy members’ privileges and offers. The membership is permanent.

Are the member privileges valid in Hong Kong only if I registered as Hong Kong Häagen-Dazs™ Club member? 

Yes, member privileges are valid in Hong Kong Häagen-Dazs™ shops only.

Why can’t I register successfully? 

Telephone number and email can’t be registered repeatedly. The registration will not be approved in this case.

What should I do if I forgot my password? 

You can visit Häagen-Dazs™ Club website and click “Forgot Password”. Please enter your registered email and new password will be sent to this email.

Other FAQs
Where can I check the membership and bonus points’ record? 

Member can check the record at the Häagen-Dazs™ Club website. All records will be updated every 24 hours.

When can I check the bonus point after the purchase?

Normally, bonus points will be updated within 24 hours. For selected items or special promotion, the bonus points will be updated within a designated period. Please refer to the terms and conditions of individual special promotion or selected item.

How to calculate the bonus points? 

Silver Card members purchase every HK$1 = 1 point; Gold Card members purchase every HK$1 = 1.5 points.

How to redeem the member gift?

Gift redemption is only valid for Silver and Gold Card members. Please login member account to redeem gift. 

When do the bonus points expired?

Red Card members’ bonus point is valid for 6 months. Silver and Gold Card membership are valid for 2 years, the bonus points earned during the membership will be expired upon end of the membership. Even if members are eligible for membership renewal, the bonus points will not be extended to the new membership. If members do not redeem the bonus points before membership/bonus points expiry date, the remaining bonus points will be forfeited.

For example:

Silver Card membership expiry date: 30th June 2017; bonus points expiry date: 30th June 2017

Gold card membership expiry date: 31st Aug 2017; bonus points expiry date: 31st Aug 2017

Registration
Other FAQs
How to register as Häagen-Dazs™ Club member?

You can register in Häagen-Dazs™ club website. Please enter your personal information and register with a valid email address. You will receive an account activation email after submitting application. Upon account activation, you will be registered successfully as Häagen-Dazs™ red card member to enjoy members’ privileges and offers. The membership is permanent.

Are the member privileges valid in Hong Kong only if I registered as Hong Kong Häagen-Dazs™ Club member? 

Yes, member privileges are valid in Hong Kong Häagen-Dazs™ shops only.

Why can’t I register successfully? 

Telephone number and email can’t be registered repeatedly. The registration will not be approved in this case.

What should I do if I forgot my password? 

You can visit Häagen-Dazs™ Club website and click “Forgot Password”. Please enter your registered email and new password will be sent to this email.

Where can I check the membership and bonus points’ record? 

Member can check the record at the Häagen-Dazs™ Club website. All records will be updated every 24 hours.

When can I check the bonus point after the purchase?

Normally, bonus points will be updated within 24 hours. For selected items or special promotion, the bonus points will be updated within a designated period. Please refer to the terms and conditions of individual special promotion or selected item.

How to calculate the bonus points? 

Silver Card members purchase every HK$1 = 1 point; Gold Card members purchase every HK$1 = 1.5 points.

How to redeem the member gift?

Gift redemption is only valid for Silver and Gold Card members. Please login member account to redeem gift. 

When do the bonus points expired?

Red Card members’ bonus point is valid for 6 months. Silver and Gold Card membership are valid for 2 years, the bonus points earned during the membership will be expired upon end of the membership. Even if members are eligible for membership renewal, the bonus points will not be extended to the new membership. If members do not redeem the bonus points before membership/bonus points expiry date, the remaining bonus points will be forfeited.

For example:

Silver Card membership expiry date: 30th June 2017; bonus points expiry date: 30th June 2017

Gold card membership expiry date: 31st Aug 2017; bonus points expiry date: 31st Aug 2017